Website Testing [OT] uTest

fee123

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Well that seemed to work, but another issues, setting up the beeb app it says,

You will also need to turn on voice activation so beeb works on your computer.

Go to Windows Settings, find the following and make sure both are set to 'ON'.

Windows Settings

However when I do this, it just keeps bringing me back to this page.

I have never been so fed up by a online task in my life, it is the most complicated set up I have see, you get pass one bit and the next bit is as bad. All this claiming this slot and that slot, just doesn't make sense to me. Regretting this big time, but will have to try and figure it out.
 

JenC10

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Well that seemed to work, but another issues, setting up the beeb app it says,

You will also need to turn on voice activation so beeb works on your computer.

Go to Windows Settings, find the following and make sure both are set to 'ON'.

Windows Settings

However when I do this, it just keeps bringing me back to this page.

I have never been so fed up by a online task in my life, it is the most complicated set up I have see, you get pass one bit and the next bit is as bad. All this claiming this slot and that slot, just doesn't make sense to me. Regretting this big time, but will have to try and figure it out.

I think you’ve just been unlucky with the complications you have faced to be honest, as others have found it to be straightforward. I guess it probably comes down to age of laptop/computer, memory size etc.

You can unclaim your test case at any time so don’t feel that your stuck doing something you don’t want to do.
 

fee123

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I think you’ve just been unlucky with the complications you have faced to be honest, as others have found it to be straightforward. I guess it probably comes down to age of laptop/computer, memory size etc.

You can unclaim your test case at any time so don’t feel that your stuck doing something you don’t want to do.

Hi Jen, yeah it's been very annoying, even more so when I thought I had the hard bit done and now there is more bother, It's not a old laptop so I don't understand the issues. I have all the mics switched on for the beeb app but it constantly just goes back to the "Set up voice activation" page.

There is a little wheel on the top of the beeb page, whenever I click on it nothing happens...

Anyway after all this I think it might be time to give up, life is too short!
 

JenC10

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Hi Jen, yeah it's been very annoying, even more so when I thought I had the hard bit done and now there is more bother, It's not a old laptop so I don't understand the issues. I have all the mics switched on for the beeb app but it constantly just goes back to the "Set up voice activation" page.

There is a little wheel on the top of the beeb page, whenever I click on it nothing happens...

Anyway after all this I think it might be time to give up, life is too short!

I had this issue last week and had to go back into Microsoft store and hit the 3 dots at the right hand side and chose my library then clicked on the Beeb logo and asked it to install so that it pushed an updated version onto my laptop. This then solved the issue for me that you describe above.
 

fee123

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I had this issue last week and had to go back into Microsoft store and hit the 3 dots at the right hand side and chose my library then clicked on the Beeb logo and asked it to install so that it pushed an updated version onto my laptop. This then solved the issue for me that you describe above.


Thank you, will give that a try :)
 

rich110991

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I’ve been updating my computer for 4 hours to apparently be able to finally install the Beeb app, and it’s still going! What a nightmare.
 

fee123

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I’ve been updating my computer for 4 hours to apparently be able to finally install the Beeb app, and it’s still going! What a nightmare.

Mine took hours as well, but it doesn't get any better after that, although maybe it will work for you, but I've officially given up. I tried Jens tip, but it didn't work, even tried uninstalling and adding it again, but nope. I'm annoyed at missing out on a well paid job, but it's not worth this.
 

Wibble

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Probably a daft question but does the Beeb app have the right access in settings / privacy / microphone?
 

fee123

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Probably a daft question but does the Beeb app have the right access in settings / privacy / microphone?

I think so yes, the "let beeb respond to keyword" is on, as is the microphone. But like I said, I tick those 2 boxes, hit next and it just goes right back to that page, so something isn't right.
 

rich110991

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Mine took hours as well, but it doesn't get any better after that, although maybe it will work for you, but I've officially given up. I tried Jens tip, but it didn't work, even tried uninstalling and adding it again, but nope. I'm annoyed at missing out on a well paid job, but it's not worth this.

Does the update change anything on the PC or remove anything? It’s my dad’s PC I’m using and I’m worrying when it finally updates and comes back on that I will have messed up the PC??
 

fee123

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Does the update change anything on the PC or remove anything? It’s my dad’s PC I’m using and I’m worrying when it finally updates and comes back on that I will have messed up the PC??

No it should be fine, I haven't noticed anything different or missing, apart from the task bar at the bottom is a different colour, but that's about it, so far anyway.
 
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fee123

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Okay so Beeb has decided to work today, but again I'm confused by the next part. It says claim a homework 3 slot which I did, but I don't know what to do. I assumed we were given something to read but I take it we make it up ourselves? There seems to be a awful lot of stuff to get through. How does that work exactly? How do they know what you've asked? And it then says once completed you will be asked to complete a form and a survey, where are they at?

Sorry for so many questions but this thing is seriously confusing o_O
 

JenC10

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Okay so Beeb has decided to work today, but again I'm confused by the next part. It says claim a homework 3 slot which I did, but I don't know what to do. I assumed we were given something to read but I take it we make it up ourselves? There seems to be a awful lot of stuff to get through. How does that work exactly? How do they know what you've asked? And it then says once completed you will be asked to complete a form and a survey, where are they at?

Sorry for so many questions but this thing is seriously confusing o_O

there is a document in your test case with instructions on what to ask it and there is step by step points that you should complete and a link for the survey for week 3 homework. Hopefully I am not away to confuse you further!

when you are in the test cycle there is tabs ie overview, slots etc and there is one for test cases. You should click on this and it will take up the test case that you have accepted, you then click into the test case and this takes up the step by step instructions. From memory the homework document is on step 3.

there is a separate test case for a survey that you should accept in the slots tab and we have also been given the chance of doing a second round of week 3 homework but using a different bbc login ( just use a different email address when you register) so this should make up a bit for all the issues you had over the past few days. If everything is up and running now you should be able to blast through this in an hour.
 

JenC10

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I should have added to the above that basically when you sign into the Beeb app with your login and starting talking to it that it records the phrases you have spoken so they are able to go back and check through this before they pass your test case for payment.
 

fee123

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Thank you Jen you've been great, lets hope for no more issues :oops:
 

rich110991

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Im losing the will to live.

I let the update download overnight because they were telling me it could take 15 hours, I’ve woke up this morning and the update failed.

I’ve been invited to another test cycle to do with O2. I’ve claimed my slot in UK, O2 and iOS. Straight away it’s confusing. Telling me to download and complete a sheet and attach the results. Well if I could edit the sheet that would be great but it doesn’t let me. Why are the instructions so poor??
 

fee123

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Jen, I'm back to bother you again. So I've did my recordings, I'm not on the page were you get the survey link. So it says step 1 install, step 2 build number, step 3 complete homework, stop 4 survey. They all seems to be screen shots, but I don't understand what they want for the first one? The 2nd one seems to be a screenshot of beeb, and the 3rd one says "Show screenshot of completed phrases showing on screen"

Does that sound right?
 
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rich110991

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Jen, I'm back to bother you again. So I've did my recordings, I'm not on the page were you get the survey link. So it says step 1 install, step 2 build number, step 3 complete homework, stop 4 survey. They all seems to be screen shots, but I don't understand what they want for the first one? The 2nd one seems to be a screenshot of beeb, and the 3rd one says "Show screenshot of completed phrases showing on screen"

Does that sound right?

I was told they don’t want a screenshot or anything on the first step because it doesn’t say “Minimum” in red underneath, just press Done on that one. You are further through it than me.
 

fee123

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I was told they don’t want a screenshot or anything on the first step because it doesn’t say “Minimum” in red underneath, just press Done on that one. You are further through it than me.

Thanks Rich, that's a good help. Yeah I read about your issues with the download, wish I could help, but I'm no expert on the minds of computers, are you going to try and download another update? All I say is when you get to the beeb part the speaking is easy and fast. It's just all this other stuff at the start and the end that's the confusing part. Hopefully though as this is the first one it will get easier the more we do.
 

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