Lionbridge [OT] Telus International / Lionbridge Work Opportunities

Annie Beau

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I've had the same response. I didn't do screen dhiytd9. The ad screen isn't dated anyway is it?
 

robchoc

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They should obviously know there is a problem because I bet it's not just us who have raised a ticket about this and yet they still want proof.
 

robchoc

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I have just taken a screenshot from today's ratting and gave them that.
 

Chrislennon1

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OMG I did not do any screen shots. :(


Thank you for contacing us.

Could you share with us screenshots of the last ad rating to support your claim?
Also, did you face any tool issues last week?
Got the same response from them. Never have I been told or asked to screenshot anything, so why would I? Not even going to offer a reply to them.

Think this could be their way to off board us from the project as the year is nearly up???
 

robchoc

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I would say just take a screenshot and keep it for emergencies, that one from today did the trick

Got this reply back:



Thank you for informing us.

We have revised your payment for Week 51 to $91.

Please feel free to respond back if you have any queries or concerns.

Going forward please take screenshots of the last rating ad for your reference and share the same if you are raising a discrepancy ticket.
Also please try and rate at the same time daily and avoid rating at midnights/late-nights (local time).
 

Chrislennon1

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I got the same revised payment message.

Told them to check it internally as it’s wrong and should be able to check without screenshots.
 
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robchoc

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If the screen shot is a requirement then they should have that in their induction material.
 
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Kingsavvysaver

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Did anyone not receive payment from Lionbridge?

I was meant to receive it yesterday.

1608723003688.png
 

Dozbique

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Has anyone been accepted to the financial transcription project on the 23rd and received any update from the production team?
 

rninja

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Lionbridge messing up last week's pay again. Trying to pay for only 4 out of 7 days work completed.
 

robchoc

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4 out of 7 again, imagine if we made so many mistakes, they would soon get rid of us.
 

Annie Beau

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Also, last weeks cock up was supposed to be rectified this week. Anyone heard anything about that?
 

Annie Beau

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those who are having payment issues, are you all on the OOPS rating or the other one?
 

robchoc

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Next Mystery Shopping campaign is scheduled to start on Monday, Jan 11th, 2021.
I just filled in a survey asking about my availability.
 

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