- Joined
- Jan 15, 2019
- Messages
- 126
- Points
- 178
- Age
- 48
Hello,
I placed an order on Amazon earlier this month, without any issue : I received it a couple of days later.
I don't know whether I enabled two-step verification by mistake, but when I tried to place another order today, I needed to fill in a code they sent me by text message, to a phone number I no longer use (the sim card is broken and I don't even know where it is, I spent a whole hour looking for it this morning). After trying to find a 'recovery' page, I ended up setting up a brand new account, which took me another hour (there was a captcha thing, filling in the letters and numbers on screen, and my eyesight isn't too good).
I have £10 in vouchers on my 'old' Amazon account (which I've been using for about 25 years) and would like to be able to log back in. I've looked online, and calling the number indicated on the website doesn't seem to be very productive. Any suggestions?
Thanks in advance.
I placed an order on Amazon earlier this month, without any issue : I received it a couple of days later.
I don't know whether I enabled two-step verification by mistake, but when I tried to place another order today, I needed to fill in a code they sent me by text message, to a phone number I no longer use (the sim card is broken and I don't even know where it is, I spent a whole hour looking for it this morning). After trying to find a 'recovery' page, I ended up setting up a brand new account, which took me another hour (there was a captcha thing, filling in the letters and numbers on screen, and my eyesight isn't too good).
I have £10 in vouchers on my 'old' Amazon account (which I've been using for about 25 years) and would like to be able to log back in. I've looked online, and calling the number indicated on the website doesn't seem to be very productive. Any suggestions?
Thanks in advance.