Anyone else frustrated with bemyeye support team?

kathcake

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So I completed the mission they have at curry’s taking pictures of the dyson installations and they have found fault in everything without even explaining themselves properly! They only had inLine and separate single displays of vaccums in store. They even show on their example image that’s fine. However first they reject it claiming I didn’t take 120 degree pics of the display when I did (front and two side pics are 120 degrees right!?) so I went back and took more. Now they reject it claiming points 5.1 and 7.1 don’t show pictures of dyson installations. Firstly there was no 5.1 or 7.1 in the report and secondly I took pictures of all dyson products they had! They are so frustrating they take days to respond and when they do they make no sense. You can’t even call them
 

Jon

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So I completed the mission they have at curry’s taking pictures of the dyson installations and they have found fault in everything without even explaining themselves properly! They only had inLine and separate single displays of vaccums in store. They even show on their example image that’s fine. However first they reject it claiming I didn’t take 120 degree pics of the display when I did (front and two side pics are 120 degrees right!?) so I went back and took more. Now they reject it claiming points 5.1 and 7.1 don’t show pictures of dyson installations. Firstly there was no 5.1 or 7.1 in the report and secondly I took pictures of all dyson products they had! They are so frustrating they take days to respond and when they do they make no sense. You can’t even call them
They used to be a lot better when they were UK based that's for sure!
 

Jon

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Where are they based now? Have you had any issues ? I just can’t see what their issue is that’s what’s frustrating
i THINk the support is now done in mainland europe, least it was the last time we had similar troubles with BME here
 

mabozza

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Its a shame how bad BME has gotten, ridiculous tasks for pathetic pay, feeble rejections.. Those tasks are what we call "Bargepoles".. as in.. well you know, choose which tasks you do carefully,i advise any task that is earn £x to £x dont even consider. BME are an Italian company, they do have a UK branch (a guy in Essex's email address) support has always been very poor.... They were a great company, decent tasks, very well paid,then they bought out Task 360 and wrecked a great app (which was 95% Android) to appease a couple hundred Ios users inherited from T360 in the process they pissed off all the loyal users that had been running smoothly... Then the tasks turned to mince and so now it is left with really crap tasks that piss the users off who in turn moan at support who in turn turn a blind eye and ignore them/
 
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Jon

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Its a shame how bad BME has gotten, ridiculous tasks for pathetic pay, feeble rejections.. Those tasks are what we call "Bargepoles".. as in.. well you know, choose which tasks you do carefully,i advise any task that is earn £x to £x dont even consider. BME are an Italian company, they do have a UK branch (a guy in Essex's email address) support has always been very poor.... They were a great company, decent tasks, very well paid,then they bought out Task 360 and wrecked a great app (which was 95% Android) to appease a couple hundred Ios users inherited from T360 in the process they pissed off all the loyal users that had been running smoothly... Then the tasks turned to mince and so now it is left with really crap tasks that piss the users off who in turn moan at support who in turn turn a blind eye and ignore them/
100% agree.

The days of Task360 with its amazing pay (and indeed Field Agent before they left that to do Task360). I earned an absolute FORTUNE off those postcode checks, billboard checks, vodka and coke checks etc.

I don't even know if any of that exists anymore!!!
 

OCTOPUS

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Totally agree. I find that my camera crashes with BeMyEye taks. I did a Dyson job yesterday,this happened and they wouldn't accept emailed photos instead.
 

mabozza

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Have to admit the app now works fine for me, had massive camera issues after they wrecked the app after taking over T360..Jon, there is still the odd billboard... i did one up here couple weeks back, the postcodes were the bees knees, i made insane amounts off those and the street names,,
 

Jon

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Have to admit the app now works fine for me, had massive camera issues after they wrecked the app after taking over T360..Jon, there is still the odd billboard... i did one up here couple weeks back, the postcodes were the bees knees, i made insane amounts off those and the street names,,
Was the postcode ones where we were taking pictures of road name signs or the one where we went around taking photos of 'buildings for sale' type properties.

I made a FORTUNE on the latter!
 

mabozza

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Postcodes was like street names.. You go to a place and try get pic of street name and start and end of street... Don't remember doing buildings for sale ones though
 

jtz

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Is anyone doing the cafe ones?
I noticed you have to go in and get a business card but there is a 2.50 bonus for pics from outside, so can you just do that ?
 

mabozza

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Dont have any those up here, but if it says you can get £2,50 just for taking external pic then i should say thats ok, have seen ones before like that and been paid, think it was early Vape shop tasks, i took just external pics and never even tried doing the bargepole bit
 

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