BACK UP YOUR SITE!

The Reverend

The Reverend
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If you have wordpress then its super easy.

But please do.

I've had a problem recently with another site of mine. Not saying it was to do with VIDAHOST being bought by TSO host but it happened on only one of my sites. The whole WP Install got corrupted and has taken me about 4 weeks to get it fixed. Finally, I was down to one last issue where somehow ALL the links on it were 'site.co.uk.gridhost.co.uk/category/' and not 'site.co.uk/category'. Apparently nothing got changed in the hand over but only 1 of my sites was afffected.

:rolleyes:

A quick chat and it was all fixed but what a pain.

They did confirm I could host upto 6 sites on my hosting account so my next adventure - will be coming soon.
 

Jon

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If you have wordpress then its super easy.

But please do.

I've had a problem recently with another site of mine. Not saying it was to do with VIDAHOST being bought by TSO host but it happened on only one of my sites. The whole WP Install got corrupted and has taken me about 4 weeks to get it fixed. Finally, I was down to one last issue where somehow ALL the links on it were 'site.co.uk.gridhost.co.uk/category/' and not 'site.co.uk/category'. Apparently nothing got changed in the hand over but only 1 of my sites was afffected.

:rolleyes:

A quick chat and it was all fixed but what a pain.

They did confirm I could host upto 6 sites on my hosting account so my next adventure - will be coming soon.
Gridhost is the TSO/Vidahost etc backend for hosting. There's not a chance you would have made that change.

On a side note, whenever I need to pull a backup because I've messed something up (which has happened quite a bit recently!) I just go into Cpanel > Whatever Backups manger they use > Press restore on an easier version and it does it all automatically. I've not seen TSO's backend before but I imagine you have cpanel access to do all that
 

The Reverend

The Reverend
Staff member
Joined
Oct 6, 2015
Messages
3,414
Points
313
Website
thereverend.co.uk
Gridhost is the TSO/Vidahost etc backend for hosting. There's not a chance you would have made that change.

On a side note, whenever I need to pull a backup because I've messed something up (which has happened quite a bit recently!) I just go into Cpanel > Whatever Backups manger they use > Press restore on an easier version and it does it all automatically. I've not seen TSO's backend before but I imagine you have cpanel access to do all that

They only carry 30 days worth of back-ups ... and it looked like the issue happened over a month earlier.

All fixed now! Phew! But now have a back-up of the site. Just in case
 
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