BeMyEye UK

[SparklyMum]

I'm having an issue with the app today. It wouldn't let me reserve a job wait says that "another account is already associated with this device". I'm not sure what that means as ive only ever used one account on this phone. Tried restarting/signing back in/reinstalling. When I tried to change my password, I'm now locked out. Is there something wrong with the app?

It's a bit annoying as there was a handy job which sounded easy just round the corner from me.

Yes it’s saying the same to me as well. Really annoying as there were £14 worth of tasks to do at my local supermarket tonight!

 

[ChelseaGirl]

Same here.

 

[enigma]

Same here as well.I don’t know what happened to the app today

 

[ChelseaGirl]

Looks like loads of people having the same problem over at their Facebook page.

 

[gardenpea]

I'm having an issue with the app today. It wouldn't let me reserve a job wait says that "another account is already associated with this device". I'm not sure what that means as ive only ever used one account on this phone. Tried restarting/signing back in/reinstalling. When I tried to change my password, I'm now locked out. Is there something wrong with the app?

It's a bit annoying as there was a handy job which sounded easy just round the corner from me.

I started having the same issue a short while ago. I'm glad it's not just me.

 

[ChelseaGirl]

Ironically I've had some very delayed confirms coming through via email. Maybe the staff should be deborking the app instead of going through the backlog.

 

[Cas]

should be working now !

 

[enigma]

Hi,can somebody kindly help me out.Be my eye owed me £10.50 for the cactus water task and have only paid me £6.they are not replying to support or Facebook messages.how do I contact them kindly.many thanks.how much I miss the helpfulness of task 360

 

[Jon]

Hi,can somebody kindly help me out.Be my eye owed me £10.50 for the cactus water task and have only paid me £6.they are not replying to support or Facebook messages.how do I contact them kindly.many thanks.how much I miss the helpfulness of task 360

@mabozza may have an email contact for someone there

 

[mabozza]

Sorry you are having difficulty, i no longer do BME etc... had a contact inside the company who has now gone am afraid so all i have is support.uk@bemyeye.com keep hammering at them, they do tend to eventually reply on that address, dont use support on the app, it is unmanned and they get so much grief on FB they dont bother with that either now... good luck

 

[Jon]

Sorry you are having difficulty, i no longer do BME etc... had a contact inside the company who has now gone am afraid so all i have is support.uk@bemyeye.com keep hammering at them, they do tend to eventually reply on that address, dont use support on the app, it is unmanned and they get so much grief on FB they dont bother with that either now... good luck

It's not Chris that has left BME is it?

 

[Mike_S]

Paddy Powers are back again this morning. As usual my nearest is 25km away so I won't be bothering.

 

[mabozza]

It's not Chris that has left BME is it?

Dunno TBH Jon, would not be surprised if he did, but no, i spoke with an English guy that worked in their main office in Milan who left.. Seen the Paddys back on, must be someone new near me as they usually sit for weeks around me, but almost all gone in minutes... am contemplating going to try a few car charge tasks that are up to £15 around me

 

[enigma]

Thanks for the help everyone.They are saying they will adjust the money at the end of the campaign

 

[enigma]

Does anyone wants to use my code:jpe1dl

 

[jtz]

I feel so annoyed, yesterday I done the superdrug task and submitted it and it went fine. On my to to work I notice it shows the timer of how long I have to submit and when I pressed the task again it showed the first screen of doing the task...
I have had this happen before on bme too...almost like they take my tasks I submit and then say I have not submitted.
My Internet connection was fine and I've used the app on 3 different phones and have had issues.

 

[weirdoA]

I have done a few tasks on BeMyEye and have a nice balance ready to cash out. When I go to request payment it asks me to fill out my details, which I do, but when I go to save it says that my postcode is incorrect. I have tried putting it in every way I can think of but it is still saying it is incorrect. Does anyone have any suggestions? I have emailed support but have had no reply. I even tried uninstalling and reinstalling it x

 

[Jon]

I have done a few tasks on BeMyEye and have a nice balance ready to cash out. When I go to request payment it asks me to fill out my details, which I do, but when I go to save it says that my postcode is incorrect. I have tried putting it in every way I can think of but it is still saying it is incorrect. Does anyone have any suggestions? I have emailed support but have had no reply. I even tried uninstalling and reinstalling it x

Ah man sorry to hear that. Can't say I've heard of this problem before either! Is there a different payment method you could choose that doesn't require you to put in all this information?

 

[weirdoA]

It's my profile information that they want me to fill in, I tried requesting a bank transfer instead but it did the same thing. I tried going to my profile and filling the details in there and it still says my postcode is incorrect, I think I know my postcode lol. I guess I will just keep emailing them til they sort it x

 

[Jon]

It's my profile information that they want me to fill in, I tried requesting a bank transfer instead but it did the same thing. I tried going to my profile and filling the details in there and it still says my postcode is incorrect, I think I know my postcode lol. I guess I will just keep emailing them til they sort it x

Well that sucks from a customer service point of view if they aren't even getting back to you!!