ERS Connect - Another Call centre from home opportunity

Jon

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http://www.ersconnect.co.uk/careers/


ERS Connect Agent (ref: AGENT01)
Our agents pride themselves on delivery high quality calls on behalf of the NHS. Agents need to be caring and understanding towards the needs of each patient ensuring they are provided the information required. Successful applicants will receive extensive training and support to ensure a high quality service is maintained. If you have good contact centre experience, a great telephone manner and would enjoy providing an excellent service to NHS patients please email your CV and your contact details to chronoscareers@ersconnect.co.uk quoting reference number: AGENT01.
Please ensure you include the following personal details in your email. If any details are missing we will be unable to process your application any further.
  • Name
  • Address
  • Email address
  • Landline telephone number
  • Mobile number
  • Position applying for
It's healthcare work so its all to do with reminding patients that they have appointments etc
 

sandra

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Jon@TheMoneyShed said:
http://www.ersconnect.co.uk/careers/


ERS Connect Agent (ref: AGENT01)
Our agents pride themselves on delivery high quality calls on behalf of the NHS. Agents need to be caring and understanding towards the needs of each patient ensuring they are provided the information required. Successful applicants will receive extensive training and support to ensure a high quality service is maintained. If you have good contact centre experience, a great telephone manner and would enjoy providing an excellent service to NHS patients please email your CV and your contact details to chronoscareers@ersconnect.co.uk quoting reference number: AGENT01.
Please ensure you include the following personal details in your email. If any details are missing we will be unable to process your application any further.
  • Name
  • Address
  • Email address
  • Landline telephone number
  • Mobile number
  • Position applying for
It's healthcare work so its all to do with reminding patients that they have appointments etc

I have applied for this job today so wish me luck :)
 

Jon

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Good luck - I know of others who work for them and it seems like good work

Keep us updated every step of the way!!!
 

DillyBloss

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I had an interview with them, went really well - then nothing. No rejection, no reply to email or anything. V frustrating.
 

Jon

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Have you chased it up at all spoke to someone in recruitment?
 

Jon

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Disappointing - Is there a phone number you can ring?
 

kay3665

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This is what was formerly known as 360 crm, who I used to work for.
 

Jon

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kay3665 said:
This is what was formerly known as 360 crm, who I used to work for.


That's right it is Kay, how come you no longer work for them if you don't mind me asking?
 

sandra

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I have applied for this a few weeks ago and have heard nothing from them?? Not even an email to confirm they had received anything from me. Very frustrating as its the run up to Christmas and wanting to earn some extra cash :(.

Can anyone advise me which is the best way to get in contact with them, or knows of any other sites that do home based work data imputting etc with no outlay
 

Jon

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sandra said:
I have applied for this a few weeks ago and have heard nothing from them?? Not even an email to confirm they had received anything from me. Very frustrating as its the run up to Christmas and wanting to earn some extra cash :( .

Can anyone advise me which is the best way to get in contact with them, or knows of any other sites that do home based work data imputting etc with no outlay

does it HAVE to be data input? If not then look at things like Leapforce
 

sandra

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Jon@TheMoneyShed said:
sandra said:
I have applied for this a few weeks ago and have heard nothing from them?? Not even an email to confirm they had received anything from me. Very frustrating as its the run up to Christmas and wanting to earn some extra cash :( .

Can anyone advise me which is the best way to get in contact with them, or knows of any other sites that do home based work data imputting etc with no outlay

does it HAVE to be data input? If not then look at things like Leapforce

doesn't have to be data input, just something to help me earn some extra money, don't think I have heard of Leapforce, what do they do?
 

Firefly

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I know this is an old thread , is anyone currently working for ERS Connect? I have seen the job advert but would like to check if anyone has any experience of working for them.


It lists for interview needing an Ethernet cable and corded landline phone both of which I would need to buy.

TIA
 

Catwoman1975

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Firefly said:
I know this is an old thread , is anyone currently working for ERS Connect? I have seen the job advert but would like to check if anyone has any experience of working for them.


It lists for interview needing an Ethernet cable and corded landline phone both of which I would need to buy.

TIA

I have worked for them in the past and have several friends who still work for them. They used to provide the corded phone and headset, but not sure if they still do. Not sure why you would need them for the interview. I would apply first before going out and buying anything.
 

sunseeker

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I had an interview with them, you don't need anything for the interview it is just a Skype chat.

You need a corded phone and ethernet for the training, if you pass that they provide the equipment.

I qualified to starts some tests but another opportunity came up.
 

Gkd321

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Hi, i was hoping you could help me. I have an interview with them next week. What kind of questions do they ask?
 

sunseeker

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I would say it was more of an informal chat really. There were a few questions about my past work experience. It was mainly them telling me about the job and what you have to do etc.

Hope it goes well!
 

Catwoman1975

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Although a while ago, my interview was the same as Sunseeker, more of an informal chat asking about my call centre/customer service experience and telling me about the job.

Good Luck!
 

bluediamond

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I've got an interview with ERS this afternoon. I'm hoping it goes ok as I don't seem to do any good with Appen, iSoftstone etc. Not sure why. I think I do ok in tests but then never hear anything...so I guess maybe I don't do so well in tests ho hum. I got over 94% on most spelling tests for appen and then got told no work. Then they sent me a test to do for web evaluator about two weeks ago have heard nothing since ...anyway I digress.

So, back to ERS I think I should be ok equipment wise as still have all the kit and kaboodle from when I worked for Sensee ughh :-X
 

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