Help - Lost at the bookies and the exchange!

Snorkmaiden

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Dec 2, 2017
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Hello,

I'm hoping someone here can help me.

Last night, I placed a bet on the Chelsea v Norwich City match at Dafabet (as a qualifying bet) and matched it at Smarkets. The bet was that the match would be a draw. I checked the results this morning to see that at the end of normal play, it was a draw, then it went to extra time and penalties.

It appears that Smarkets treated the result as not a draw, and I have lost my money there. When I logged into Dafabet, it also appears they have treated it as not a draw, so I have lost the money there as well.

Do I have any comeback on this? I've read the Dafabet t&cs which say the result is as at the end of 90 minutes normal time, so surely I should have won my bet there?

If anyone has any advice, it would be really appreciated. Thank you.
 

Jon

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Hello,

I'm hoping someone here can help me.

Last night, I placed a bet on the Chelsea v Norwich City match at Dafabet (as a qualifying bet) and matched it at Smarkets. The bet was that the match would be a draw. I checked the results this morning to see that at the end of normal play, it was a draw, then it went to extra time and penalties.

It appears that Smarkets treated the result as not a draw, and I have lost my money there. When I logged into Dafabet, it also appears they have treated it as not a draw, so I have lost the money there as well.

Do I have any comeback on this? I've read the Dafabet t&cs which say the result is as at the end of 90 minutes normal time, so surely I should have won my bet there?

If anyone has any advice, it would be really appreciated. Thank you.
Unless you accidently bet on some weird market that's very strange as the game ended in a draw after 90mins

Have you gone on live chat with Smarkets and spoke to them?
 

Snorkmaiden

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Dec 2, 2017
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Thank you for replying! It turns out I'm an idiot and the relevant bet was actually at a different bookie, I had matched the Dafabet one on matchbook!

It's obviously too early in the morning for me to be doing this! Can I delete the thread?
 

PlateSpinningFrenzy

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@Snorkmaiden Glad to hear you found it. I have done similar too in the past. Leave the post on here as it’ll help prompt anyone else to check alternative Exchange if they’re in a similar position. We’re all learning on here together x
 

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