Is Toluna going out of business?

fraserbooks

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I have always avoided Toluna survey site as I keep hearing stories of people being banned for no reason or loosing points when they are near a payout however recent stories seem more serious with e.vouchers being cancellec or not available.
 
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Topaz

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I was banned back in the summer. I emailed and asked why and got a standard 'you broke the rules' reply. I complained and asked for details, which they gave and which made no sense. I was a few points from a £35 payout and was told that I had to forfeit the points. Needless to say, I complained until they re-instated my account. I reached payout and left. I no longer had any trust in them.
They take weeks, sometimes well over a month to pay after a request is made. I had been doing surveys for them for well over a decade with no problems - until the ban!
I've heard nothing about them going out of business and many other survey companies seem to be routing their surveys.
Would I recommend them? Nope, not in a month of Sundays!
 
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Esther88

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I wish I had read this before I signed up to Toluna. Plus it takes forever to do enough surveys. Going to cash out when I do enough surveys and find an alternative.
 

Arika

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Has Toluna ever really been in business?
 
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MeganLouise

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Been using Toluna for few days now quite like the layout will update you when I try and cash out.
 

Karonher

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I find that they screen out late into the surveys. I have been with them for years and they are getting worse. Even the way you get the points for the short surveys - usually 15 points at a time is worse. I am also sure that there were more pay out options and at less than £35. Maybe I am just missing them on the site.
 

Karonher

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Having just been over to Toluna I have spent ages trying to do a survey for just 840 points and it suddenly said - sorry there is a problem with your survey. Looking back I have been a member since 2011 and have a list of tickets I have submitted over the years - all problems with surveys.
 

Byz

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Given there are only so many hours in the day and there's nothing worse than late screen-outs, is Toluna particularly bad, or are the certain survey outfits it's best to avoid?
 

Topaz

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I'm pretty sure that Toluna are one of the lowest paying survey sites, if you work out points to time. Plus with all of the late screen outs, it makes time spent even less lucrative. They are also very fond of closing your account just as you reach payout because you have broken some rule or another, which when pressed, makes no sense at all - they did it to me. I managed to get the £35 owed and closed my account. If you check them out on trust pilot, they have only 1/5 stars.
 
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mum2one

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Do u have to wait to £35... I’m sure 8 cashed oy5 at £10 or £15 vouchers
 

ahappychappy

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Do u have to wait to £35... I’m sure 8 cashed oy5 at £10 or £15 vouchers

they dont seem to have much choice now as a lot of them are listed as out of stock!. but still have a few £10 ones.
 

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