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PhilN

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I had to reinstall again last night as there was no ads to rate. Didn't raise a ticket to let them know and wondered if I should?
Nah, you did the right thing. I had issues a while back and support told me if that kind of thing happens to try things like logging in and out, reinstalling the app etc.
 

Steph1977

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Nah, you did the right thing. I had issues a while back and support told me if that kind of thing happens to try things like logging in and out, reinstalling the app etc.
Do you mean reinstalling Facebook?
 

Billybx

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How long did it take for people to hear back from this lot

submitted over a week ago and still nothing ?

just wandering that’s all :)
 

Billybx

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Sweet, thanks I better get registered quick
 

Jon

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How long did it take for people to hear back from this lot

submitted over a week ago and still nothing ?

just wandering that’s all :)
Same as I said above..
 

Jon

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Anyone else getting blank ads today
 

Jon

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I got them last night, so I just deleted messenger and installed it again and the ads started coming through.
Odd just tried that and still no ads

I know of at least 3 people not getting them today :(
 

Steph1977

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Odd just tried that and still no ads

I know of at least 3 people not getting them today :(
O right strange, I dont do mine till this evening so I'll see what I get.
 
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JenC10

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Same issue here @Jon and I’ve tried deleting app and re-installing. Not sure if to try skipping to see if any come through or try again later? Or raise a ticket now?
 

Jon

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Same issue here @Jon and I’ve tried deleting app and re-installing. Not sure if to try skipping to see if any come through or try again later? Or raise a ticket now?
I wouldn't skip anymore encase they come back later on but DEF take a screenshot and send a ticket through freshdesk
 

hanna.obrien.79

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Same issue here @Jon and I’ve tried deleting app and re-installing. Not sure if to try skipping to see if any come through or try again later? Or raise a ticket now?
Don't skip as you'll deffo not get paid for them if you skip. I was advised to write in the comments box that it the picture and info was missing.
 

Jon

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Don't skip as you'll deffo not get paid for them if you skip. I was advised to write in the comments box that it the picture and info was missing.
right so you are saying answer anything and then in the last box say no picture / no info

and do you get paid for the ones you've done that to?
 

hanna.obrien.79

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right so you are saying answer anything and then in the last box say no picture / no info

and do you get paid for the ones you've done that to?
Pretty much. Yes I am certain I got paid when this happened before. They would rather you do this than skip. I wouldn't do it for all twenty though! For example I have just done it for the first 2 ads and then deleted and reinstalled the app and they are still blank so did it again for the 3rd one and then screenshot for a ticket. As long as you write all this in your ticket I am sure it will be cool. However I have specifically asked in my ticket if i'll be paid for these. *Keep you posted*
 

Jon

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Pretty much. Yes I am certain I got paid when this happened before. They would rather you do this than skip. I wouldn't do it for all twenty though! For example I have just done it for the first 2 ads and then deleted and reinstalled the app and they are still blank so did it again for the 3rd one and then screenshot for a ticket. As long as you write all this in your ticket I am sure it will be cool. However I have specifically asked in my ticket if i'll be paid for these. *Keep you posted*
how can you NOT do it for all 20 though if all 20 have no images in them?
 

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