Lionbridge [OT] Telus International / Lionbridge Work Opportunities

robchoc

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Think it was around 8pm last time. I only got 5 apps to download.

I haven’t had any emails about it this time though, have you?
Got it, it's live now, 14 products to purchase. Hope there is something good, good luck everyone.
 

robchoc

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LOL good start to the ACE mystery shopping task:
"Preview Not Available for Your Ad: Cannot preview your Ad because you do not have permission to load some components of the Ad. Please check the permission to all the components."

Honestly, I don't think Lionbridge could organise a pissup in a brewery.
 
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emc95

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Cant Acess the instructions on Freshdesk for Lionbridge! How do you enter the proxy to start working?

Same here! I got accepted last week and it doesnt work for me either.

I raised a ticket but they still havent replied and its been a week.

However it allows me to rate the ads without putting the whole proxy steps...is this wrong?
 

Chrislennon1

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Did you get this email?
"The tasks will be released to you around midday on Monday, February 1, 2021, in Pacific US Time Zone (PT; UTC-08:00)"

Thanks, No didn't get an email. Mustn't be included in this round of shopping.
 

robchoc

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Thanks, No didn't get an email. Mustn't be included in this round of shopping.
Did you get this one?
"
Hi,

We would like to inform you that the next Mystery Shopping campaign is scheduled to start on Monday, Feb 1st , 2021, and we would like to ask about your availability for these tasks"
 

Chrislennon1

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Did you get this one?
"
Hi,

We would like to inform you that the next Mystery Shopping campaign is scheduled to start on Monday, Feb 1st , 2021, and we would like to ask about your availability for these tasks"
nope :cry:
 

robchoc

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I tried uploading the pdf instructions but it wouldn't add to my reply, hope this helps.


Getting Started Each time you perform your task on the SRT, you need to connect to the proxy on your computer and log in with your proxy credentials. The Workplace account creation only needs to be done once, before you use the SRT tool for the very first time. Make sure you are not connected to any VPN or other Remote Desktop connections before starting. The Proxy connection will not work if you are connected to these. 1. Creating Your Workplace Account You only need to complete this step once, the first time you perform any SRT tasks. 1. Look for the SRT via Workplace invitation email, then click the link to activate your account

2. Insert the following information to log in: SRT Email: firstname.lastname+srt@lionbridge.com (provided In your handoff email) SRT Password: please set your own password 3. Workplace will now send a code to your personal email. Check your inbox, and the spam folder and junk mail folder in case it ends up there, retrieve the code and enter it into Workplace. 4. Once you have logged in and can see the News Feed, your account creation is complete, and you can close the page

2. Connecting to Proxy
Below are the instructions on how to connect to the proxy on Windows 10. For
Windows 7 instructions, see here; for MacOS instructions, see here.
Windows 10
1. Search ‘proxy’ from the search bar at the bottom left of the screen, then select ‘Change proxy
settings’.
2. Turn on ‘use setup script’ in the settings, then paste this URL into the script address
section: https://cdn.lionbridge.com/proxy/tre-srt.pac .Click Save
3. Open Google Chrome browser, enter the SRT
link https://review.intern.facebook.com/intern/review/ and enter your Proxy
credentials (provided in the handoff email) when prompted to do so. You will see a popup:
*If the dialogue did not pop up, refresh or restart the Chrome browser.

3. Accessing SRT
1. Once you’ve entered your proxy credentials at the SRT tool URL
(https://review.intern.facebook.com/intern/review/) you will be able to work on the SRT tool.
(Note that the screen you land in may differ depending on the project to which you've been
assigned.)
2. Save the link to your browser, so you’ll be able to quickly open the tool each day.
4. Finishing the Task

Remember to submit or save all work completed on the tool before you close the
tool, if your project requires it. You may then close the tool and disconnect from
the proxy.

Disconnecting proxy on Windows 10:
Turn off the Use Setup Script option.
Disconnecting proxy on MacOS:
Uncheck the Automatic Proxy Configuration, then click OK.
Be careful what you post.


Q: What information about the project am I not allowed to share with friends or family?



A: Here are things that you may not share with people outside of this project:



  • The names of our clients
  • The names of software, tools, or documentation, including project specific documents and communication
  • Your login credentials
  • Any screenshots or pictures
  • The content of the guidelines or any other project-specific documents you have received from us or our clients
 

Chrislennon1

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Be careful what you post.


Q: What information about the project am I not allowed to share with friends or family?



A: Here are things that you may not share with people outside of this project:



  • The names of our clients
  • The names of software, tools, or documentation, including project specific documents and communication
  • Your login credentials
  • Any screenshots or pictures
  • The content of the guidelines or any other project-specific documents you have received from us or our clients
Good point, removed it just to be safe. Thanks
 
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pliusiukas

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I did this with appen (60+ items bought already) and lionbridge accepted me. Can I do it without problems with Lionbridge? I do not do Amur anymore with Appen.
 

robchoc

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I did this with appen (60+ items bought already) and lionbridge accepted me. Can I do it without problems with Lionbridge? I do not do Amur anymore with Appen.
Can't hurt to try.
I bet you made a lot of money returning and selling that lot.
 

pliusiukas

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Can't hurt to try.
I bet you made a lot of money returning and selling that lot.
not really. Lots of items were useful for my family, lots of them were cheap rubbish (up to £10), didnt get more than £150 for returned items.
 

carefreeant

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I have luckily (and finally!) been accepted as an Evaluator with Lionbridge.

I am, however, having some trouble starting and was wondering if anyone could advise? In my welcome e-mail it says that I need to access the Lionbridge Support Portal. Trouble is, when I try and do that, it forces me to try and login but it will not accept my login details. I've tried multiple times with a password reset and have contacted support but seem to be going round in circles.

Has anyone else had this issue?
 

Annie Beau

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Lionbridge payment delay... Email about delayed payment for last weeks jobs due to a technical issue with SRT
 

Annie Beau

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I have luckily (and finally!) been accepted as an Evaluator with Lionbridge.

I am, however, having some trouble starting and was wondering if anyone could advise? In my welcome e-mail it says that I need to access the Lionbridge Support Portal. Trouble is, when I try and do that, it forces me to try and login but it will not accept my login details. I've tried multiple times with a password reset and have contacted support but seem to be going round in circles.

Has anyone else had this issue?
What did support advise? The thing is with this there's lot of people on here who will have had some kind of issue when they first started the project but probably unable to recall how they fixed it. I would keep on at support.
 

carefreeant

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What did support advise? The thing is with this there's lot of people on here who will have had some kind of issue when they first started the project but probably unable to recall how they fixed it. I would keep on at support.
Support have pretty much been saying 'try again' (which I do) but then it doesn't work and I go round in circles. Not to worry, just hoped that - as there seems to have been a big turnaround in staff over the past few weeks - someone 'new' would be facing the same issue so that I know I am not alone!

Thanks anyway, will wait for support to come back to me again
 

Annie Beau

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Is this on SRT.. are you doing it on your phone or desktop. If its SRT it won't let you log in until they can see that youvr read through the online instructions. That's what my issue was.. I didn't read it online I just printed it off
 

carefreeant

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Is this on SRT.. are you doing it on your phone or desktop. If its SRT it won't let you log in until they can see that youvr read through the online instructions. That's what my issue was.. I didn't read it online I just printed it off
Yes that correct - and it's the instructions that I am actually trying to access. In the e-mail it tells me to login and read through the instructions but that's the bit that - ironically - they don't seem to have given me access to.

Thank for the suggestion though - appreciate it. Will wait for them to come back again and just hope that I get something more constructive than asking me to try again this time!
 

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