Lionbridge [OT] Telus International / Lionbridge Work Opportunities

gavvy

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I had all mine last night, after the cut off time for getting paid which was annoying
 

rich110991

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Hi, does anyone know how I can contact Lionbridge about SRT without using the support portal please?
 

rich110991

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Also is everyone still waiting for last weeks ad money?
 

Jon

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Hi, does anyone know how I can contact Lionbridge about SRT without using the support portal please?
I’ve had a look through my emails but I can’t see any customer support email address you can use beyond the onboarding one - is there a reason you can’t just contact them through freshdesk?
 

rich110991

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I’ve had a look through my emails but I can’t see any customer support email address you can use beyond the onboarding one - is there a reason you can’t just contact them through freshdesk?

My computer broke today so I tried to log in to the support desk to contact them and ask them if I could do it on my MacBook.. all I did was click “forgot password” and entered my email address and then it said “your account has been suspended please contact your account administrator” and “portal not accessible” ??? I found an email on Google but not sure if it’s the right one :/ I’ve managed to log in to the SRT on my MacBook and now my computers fixed as well… so I don’t know if I should just keep rating. Surely they would email me if they suspended me from rating ads?
 

fee123

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My computer broke today so I tried to log in to the support desk to contact them and ask them if I could do it on my MacBook.. all I did was click “forgot password” and entered my email address and then it said “your account has been suspended please contact your account administrator” and “portal not accessible” ??? I found an email on Google but not sure if it’s the right one :/ I’ve managed to log in to the SRT on my MacBook and now my computers fixed as well… so I don’t know if I should just keep rating. Surely they would email me if they suspended me from rating ads?
Hi Rich,

I don't think that support portal is available anymore, since I got the same message when I tried to contact them a few weeks ago. I think it was disabled when they did that change around recently, yet they have never mentioned it, nor have they told us where to go if we do want to contact them. Sorry that's not much help, but just letting you know you definitely haven't been suspended.
 
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Jerri

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Hi Rich,

I don't think that support portal is available anymore, since I got the same message when I tried to contact them a few weeks ago. I think it was disabled when they did that change around recently, yet they have never mentioned it, nor have they told us where to go if we do want to contact them. Sorry that's not much help, but just letting you know you definitely haven't been suspended.


They sent out a few emails saying the portal was changing and giving the new link.
 

Jon

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I'm in again for the crappy weekly campaign lol. Haven't received any of the items from last week yet!
I got a 'nudge' email from telus yesterday saying I hadn't started doing any of my shops yet for the week but I just can't be motivated for trash items!
 
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gavvy

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I had to skip all 5 this week, one was a dodgy bra site with spelling mistakes and unsafe checkout, the rest were all subscription services or broken sites!
 

gavvy

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Hope they will let me go back to the monthly after this
 

Bugboybill

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Load of old tat. Had to skip 2 of 5 this week. One link led me to a subscription service and another to a link to buy a domain by the look of it. Bought a toy from China, Mascara from New York (sum total of address given), and a tacky £11 dress supposedly from a company in France (but payment was to a company in China lol). Wouldn't be surprised if none of it ever turns up.
 

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