Surveys [OT] Earn money with the fantastic folks at Prolific Academic

saffi420

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I'm not on TalkTalk but that is more or less the same as the email that appeared in my Prolific mail this morning:

Hi there,
This is Zak from Prolific Support. If you were able to take part successfully in the study "Oxford Packaging Research Project: Perceptions of Food (2B300)", then please disregard this message.
We discovered yesterday (13th March) that the UK broadband provider TalkTalk has erroneously blocked the Qualtrics website (popular survey hosting platform), so if your ISP is TalkTalk you may be unable to access some studies on Prolific for the time being. You may instead receive an error message, such as "The connection is not secure", and the study won't load correctly.
Unfortunately, this is somewhat out of our control, but we're doing everything we can to push for a quick resolution between Qualtrics and TalkTalk. We do nevertheless apologise for any inconvenience caused.
Whilst we attempt to resolve the issue with these companies, we kindly ask that you "Return" any submissions in which you were unable to take part in the study successfully - you can do this from your Submissions page, by clicking the "Return + cancel reward" button.
If you require any further assistance, or if your ISP is not TalkTalk but you still couldn't take part in this study, feel free to contact Prolific Support via support@prolific.ac.
Best,
Zak

Thanks a lot DeepC, it helps to know I'm not the only one! The one thing that bothered me (apart from lost opportunities) was that all the surveys were being returned as non-completes but as least Prolific will know it's not down to us!
 

saffi420

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Hi, thanks for all the replies and to lilszi for the images. I think I'll just have to wait it out. Shame as it's the only decent survey site out there.
 
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Jon

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Crikey this is quite a big problem. Hope talk talk can sort it out!
 

lilszi

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If it's blocked at the ISP end this won't make any difference will it?

"The message reads that the site can't provide a secure connection and asks me to reload "

It's not an ISP block it's a https issue probably with the ISP's DNS server. But since it only affects TalkTalk they call it a "block" i assume.
 
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fraserbooks

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I have just got £24.00 bonus from a decision making study. Did anyone else get this? I have not checked the site for a while as I thought it would be quiet in the Easter holidays so was quite surprised.
 

The Minertaur

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I have just got £24.00 bonus from a decision making study. Did anyone else get this? I have not checked the site for a while as I thought it would be quiet in the Easter holidays so was quite surprised.

There was a survey I did on it a few weeks back for 87p I think that had the chance to get a bonus of up to £30. Got all excited and logged onto Prolific after I seen your post....

Current Balance = £0.00 :confused:
 

fraserbooks

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This was a two part study for about £2.00 each part so probably a different one. Bad luck though.
 

AlexHove

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I've been using it just under 2 years... but they have done me well so far. Close to 3k now. Only things I get returns or ignores for are either voice chat, shares or Skype ones... Don't touch them since I do it from work. Best thing about Prolific though is most of the time it is genuinely interesting, unless you get the press E for left, P for right sort of things that you have to do for half an hour for a measly £4.50...

Certainly beats the rest of them out there for cash paid...

Used to be on the old or now moved Prolific forum, but that was more about updating...
 

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Danilene

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I've been using it just under 2 years... but they have done me well so far. Close to 3k now. Only things I get returns or ignores for are either voice chat, shares or Skype ones... Don't touch them since I do it from work. Best thing about Prolific though is most of the time it is genuinely interesting, unless you get the press E for left, P for right sort of things that you have to do for half an hour for a measly £4.50...

Certainly beats the rest of them out there for cash paid...

Used to be on the old or now moved Prolific forum, but that was more about updating...
Wow, that's a lot of surveys! How often do you log in? I try to check them once a day, but sometimes the surveys fill in before I get a reliable internet connection!
 

Topaz

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Wow, that's a lot of surveys! How often do you log in? I try to check them once a day, but sometimes the surveys fill in before I get a reliable internet connection!

Prolific studies can go in seconds! The best way of not missing out is to either download prolific assistant for Chrome, which announces when a study is available, or to keep Prolific open in a tab when working on your computer. When a study is available, a little '1' appears on the tab.
I find Prolific assistant only tends to work when I have the tab open at the same time, otherwise it shows a permanent error.
I get numerous studies each day, so they are out there, you just have to be quick!
 

Danilene

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Prolific studies can go in seconds!
Seconds, OK... I've had the case where there were several hundreds of slots left, but when I get somewhere with internet access half an hour later, it's gone! Ah well...
 

Castro

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Seconds, OK... I've had the case where there were several hundreds of slots left, but when I get somewhere with internet access half an hour later, it's gone! Ah well...
How do you know there's a study to do with no internet access? Homing pigeon?
 

Danilene

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Precisely. I can get wifi on the bus from work (approximately 1 time out of 3) but it is not very stable. I've tried doing surveys in the past, only to lose connection part way throughout! When I get into town, I can use the wifi at Waitrose while waiting for my second bus home.
It's not worth getting a data plan on my mobile phone as I work in a rural location and the signal is too poor! Even making a phone call is a nightmare, people can't hear me, I can't hear them, and we are often disconnected... I've tried GiffGaff, Three and Tesco Mobile, some of my colleagues have tried EE, O2, Sky Mobile, BT Mobile... Too many hills and trees!
 

Annie Beau

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How long after reserving a study do you have before you should start it? I reserved one this morning using my phone - it wasnt suitable for completion on a mobile but by the time Old Clunky desktop had fired up ten minutes later, the study was marked as returned. Is there a way to reserve a place for longer than ten minutes?
 

Jon

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How long after reserving a study do you have before you should start it? I reserved one this morning using my phone - it wasnt suitable for completion on a mobile but by the time Old Clunky desktop had fired up ten minutes later, the study was marked as returned. Is there a way to reserve a place for longer than ten minutes?
When you reserve it you will see a countdown on the same screen. usually, it is around 10-20mins
 

Annie Beau

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I've got a couple of studies pending approval - most have cleared within a day but there's some which are still pending after three days. Is that usual?
 

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