Shepper

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pliusiukas

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I do not know how to fill invoice :( I did one job, but now both apps shows 0 completed :/ Email with no fees... Seems its just wasting of time. Uninstall!!!
 

mabozza

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I do not know how to fill invoice :( I did one job, but now both apps shows 0 completed :/ Email with no fees... Seems its just wasting of time. Uninstall!!!
Maybe @tykesi could advise?? I deleted all the various Shepper apps myself
 

tykesi

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I checked back through the emails I received about the jobs and filled it in from that. It’s really simple if you’ve got the emails. Hoping for more tasks in the coming months.
 

Dazza_Dazza

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Has anybody received payment yet? I have filled in the invoice and returned it.
 

Cas

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Not yet.

I hope they received it.

did you get a reply?
 

Dazza_Dazza

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Not yet.

I hope they received it.

did you get a reply?
No reply, I just forwarded it to the e-mail address that requested it.
 

Cas

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oh okay , im sure we will hear something soon .
 

Jayro152

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Has anybody received payment yet? I have filled in the invoice and returned it.
No not yet. I think I completed the invoice correctly. I didn't get any sort of confirmation that they'd received it but I also didn't get any email saying there was any issues.
Guess we'll wait and see.
 

Shepper

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I do not know how to fill invoice :( I did one job, but now both apps shows 0 completed :/ Email with no fees... Seems its just wasting of time. Uninstall!!!
Hi Pliusiukas, sorry to hear you've been having problems. Please email operations@shepper.com and we'll do our best to talk you through filling in the invoice.
 

Cas

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@Shepper what date are invoices processed normally ?
 

Shepper

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@Shepper what date are invoices processed normally ?
Hi Cas, they are processed within the first 7 working days of the new month. The payment should be with you by Friday at the very latest (but more likely tomorrow or Wednesday)
 

Jayro152

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@Shepper
HI. I submitted my first invoice and have had nothing back, is no news good news? If there was an issue I presume I'd have heard from you? Just trying to get to grips with how you work as I'm a newbie.
 

Shepper

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@Shepper
HI. I submitted my first invoice and have had nothing back, is no news good news? If there was an issue I presume I'd have heard from you? Just trying to get to grips with how you work as I'm a newbie.
Hi Jayro, you're right, no news is good news! We generally only get in touch with people when there is a problem with their invoice. Looking at some of the posts on this board I realise this isn't ideal, so we'll be looking at this process to try and make it a little clearer.
 

Dazza_Dazza

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Payment has been received this morning.
 

Jayro152

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Hi Jayro, you're right, no news is good news! We generally only get in touch with people when there is a problem with their invoice. Looking at some of the posts on this board I realise this isn't ideal, so we'll be looking at this process to try and make it a little clearer.

That’s great thanks.
Payment received this morning.
 

Jon

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Hi Jayro, you're right, no news is good news! We generally only get in touch with people when there is a problem with their invoice. Looking at some of the posts on this board I realise this isn't ideal, so we'll be looking at this process to try and make it a little clearer.
I think this is a valid point.

Working from home has one very MAJOR issue which is that you can feel you are left on the outside a lot of the time.

When companies don't communicate you have no frame of reference as if anyone else is in the same boat as you regarding your experience which I suppose is why people post on TMS.

Communication to the 'workers' needs to always be key for any Mystery Shopping / Task based company.
 

Shepper

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Hi all, we have another batch of mystery shopping tasks to be completed in 300 locations across the UK this weekend. If you're available, you can either check your Shepper Jobs app or email operations@shepper.com with your location and we'll get back to you if there is work nearby.
 

Andrew

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Hi all, we have another batch of mystery shopping tasks to be completed in 300 locations across the UK this weekend. If you're available, you can either check your Shepper Jobs app or email operations@shepper.com with your location and we'll get back to you if there is work nearby.
Emailing now. Thanks :)
 

tykesi

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Got to say I’m enjoying the few jobs I’m getting through Shepper. Admittedly there aren’t many but they are well paid and generally quick. Their instructions are clear and whenever I have had any questions they have been super quick to respond by email, text and I’ve even spoken to them on the phone on two tasks for immediate help.

Done two in the past two days for a total of £50 for just under two hours work. I like to earn more per hour with tasking apps than in my day job and this fits the bill easily for me.

Fingers crossed for more local tasks.
 

Andrew

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Got to say I’m enjoying the few jobs I’m getting through Shepper. Admittedly there aren’t many but they are well paid and generally quick. Their instructions are clear and whenever I have had any questions they have been super quick to respond by email, text and I’ve even spoken to them on the phone on two tasks for immediate help.

Done two in the past two days for a total of £50 for just under two hours work. I like to earn more per hour with tasking apps than in my day job and this fits the bill easily for me.

Fingers crossed for more local tasks.
How are you getting your job alerts? Through the app or by email?
 

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