Think i've messed up with the Genting offer

JoannaF

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Hi guys,
i have just started the free £10 bet if it loses offer on Genting, and followed the link through PA, but i can only see £10 in the casino offers but not the sports, on the website. I've been reading the comments in the forum and it seems a lot of people have had trouble with this site, being banned straight away, and Genting refusing to give them the free £10 bet.

I got put off by this and tried to withdraw the £10 that ive deposited back onto my card but its not letting me....
So, does anyone know if this offer is still working?, i dont feel confident enough to use the casio offer, but cant understand why there is no mention of the free bet any where on the website?.....
Any help would be appreciated, thanks :-\
 

Knopfler

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Hi, [member=5763]JoannaF[/member] :) Have you tried asking on the PA Forum - do @Moderator, or @ James (or whatever it is on there these days?) to try and get someone to answer quickly.
Alternatively I believe you can phone them direct.

I am not a member of PA at present, so cannot help further.

I do have a Genting account and cannot see a £10 free bet offer in promotions BUT that does not necessarily mean the offer has finished. You may just have to go through a particular link or something.

Come back on here if you are still stuck, as I'm sure there will be someone with an answer for you.

I will update, if I find anything else out for you. Let us know what PA say ....... :)
 

Knopfler

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There is still a £10 Free Bet offer on with them:

£10 First Bet Insurance
Get a Free Bet if first settled bet doesn't win

https://sports.gentingcasino.com/promotions/insurance10/

Are you clicking on the 'Sports' tab at the top (second left from the Log In box)?
What does it say in your account details?
 

JoannaF

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ok thank you both of you, went onto sport and cant see it....i will have another look and report back!.... :)
 

JoannaF

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Hello, sorry for the late reply. I went on to live chat and they said that i'd got the casino bonus as was having problems using the £10 to bet on anything, but he was really helpful and just released it into my sports book account instead, so all sorted in the end!....Thanks for asking! :)
 

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