Whatusersdo

lyns86

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So i tried the test yesterday and i was lost and confused as to what i was meant to be doing.
Anyone give me some tips on what you do in these tests? Thanks
 

Jon

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From memory it's a case of reviewing a site and testing things while you verbalize into a mic and have your screen recorded.

What were you being asked to do?
 

lyns86

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Go onto msn website and say what you would use the website for. So how much speaking is needed and would i need to look through a fair bit of the website and talk about different areas? I just said id use it most for the news and clicked on an article talked a little on that and was done?
 

Jon

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Go onto msn website and say what you would use the website for. So how much speaking is needed and would i need to look through a fair bit of the website and talk about different areas? I just said id use it most for the news and clicked on an article talked a little on that and was done?
yeah so just be vocal

what do you like about the site
what do you think sucks!
etc
 

lyns86

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yeah so just be vocal

what do you like about the site
what do you think sucks!
etc
Ah right, so thats where i went wrong then as i didn't realise i needed to evaluate the whole site. Will try again and hopefully pass the test this time! So none stop talking for about 10minutes, lovely!
 

Dazza_Dazza

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I'm a regular tester on what user's do, I literally talk through everything I do. "i'm just clicking the link now" "webpage is loading" "clicking on the home button" "webpage is loading slow" etc etc. Also don't worry about 'going wrong' they are looking as much for your confusion as your perfection.
I can remember finding it odd in my first few tests but you soon get the hang of it. It's a nice little earner usually paying between £25-40 a month.

Good luck!! :)
 

Mike_S

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Ah right, so thats where i went wrong then as i didn't realise i needed to evaluate the whole site. Will try again and hopefully pass the test this time! So none stop talking for about 10minutes, lovely!
Lyn, when you start the WhatUsersDo recorder a box appears in the top corner of your screen. That has step by step instructions on what they want you to do so just follow the reqest on the first step then click on the second and follow that etc. They are usually pretty explicit as to which pages they want you to review.Mobile tests are a little more complicated as you have to get the mirroring software set up first so I'd leave those until you get more comfortable with the PC based ones.
 

Knopfler

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lyns86

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Lyn, when you start the WhatUsersDo recorder a box appears in the top corner of your screen. That has step by step instructions on what they want you to do so just follow the reqest on the first step then click on the second and follow that etc. They are usually pretty explicit as to which pages they want you to review.Mobile tests are a little more complicated as you have to get the mirroring software set up first so I'd leave those until you get more comfortable with the PC based ones.

Oh really, this one told me to do it on my mobile, im not sure if i have the morroring software?
 

lyns86

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I'm a regular tester on what user's do, I literally talk through everything I do. "i'm just clicking the link now" "webpage is loading" "clicking on the home button" "webpage is loading slow" etc etc. Also don't worry about 'going wrong' they are looking as much for your confusion as your perfection.
I can remember finding it odd in my first few tests but you soon get the hang of it. It's a nice little earner usually paying between £25-40 a month.

Good luck!! :)
Thankyou! I will speak more of what i'm doing, i was so confused as to how much detail and talk was needed.
 

lyns86

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Hi, @lyns86 :). I don't do too many of them at the moment (though they have started to send out more for me to do recently) so am still trying to get into them myself.

They actually sent me a couple of example links, so I could get a feel of what was required:

https://app.whatusersdo.com/videoplayer/test/5e2cf36e-1d47-5158

https://app.whatusersdo.com/videoplayer/test/b8d7548a-3b08-ca23

HTH
Thanks, will look at those links! I was hoping for examples but couldn't find any.
 
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Dazza_Dazza

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@lyns86 I stopped doing the mobile tests for whatusersdo as I found them to be too much hassle. It involves another piece of software called 'mobizen' this mirrors your phone to pc. for me it was forever crashing and having issues.
 

lyns86

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@lyns86 I stopped doing the mobile tests for whatusersdo as I found them to be too much hassle. It involves another piece of software called 'mobizen' this mirrors your phone to pc. for me it was forever crashing and having issues.
Oh i see, that may be why i failed too then as i don't have that? It didn't say to download it for the test? How do they follow what you do on your PC?
 

MyMarvellousMoney

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I'm a regular tester on what user's do, I literally talk through everything I do. "i'm just clicking the link now" "webpage is loading" "clicking on the home button" "webpage is loading slow" etc etc. Also don't worry about 'going wrong' they are looking as much for your confusion as your perfection.
I can remember finding it odd in my first few tests but you soon get the hang of it. It's a nice little earner usually paying between £25-40 a month.

Good luck!! :)
I'm the same! I literally talk through every single step, no matter how pedantic. Easy way to.make money but its worth over-talking and analysing so you don't get your test declined
 

MyMarvellousMoney

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Oh i see, that may be why i failed too then as i don't have that? It didn't say to download it for the test? How do they follow what you do on your PC?
You should have installed the software where it taps into the audio and camera on your computer.
 

Mike_S

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Oh i see, that may be why i failed too then as i don't have that? It didn't say to download it for the test? How do they follow what you do on your PC?
Lyn, you seem to have missed out a few vital steps. You can't do tests directly on your phone. The mirroring software projects your phone screen onto your laptop or PC and the WhatUsersDo Recorder records it on the PC. As Dazza said the Mobizen mirroring software which is for Android phones is a bit temperamental but the iphone mirroring program which is X-mirage works very well.
As I said before, I would ignore the mobile ones for now and try and do a PC based one to get the hang of it. There are tutorials on their website to help you. I do testing for 3 different companies and they all have totally different ways of recording the tests so it takes a while to get comfortable with them
 
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Torialou

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I hardly do WUD anymore its hardly worth my time logging in and setting up for the £5 they pay. My mirroring breaks all the time drives me insane. I prefer User testing their software is far more stable and if something goes wrong that is their fault they still pay. They are great at checking when a person low balls you with a score, I had one I rated their site as bad because it was BUT I explained everything and why I felt it was bad and made suggestions to make things easier. They gave me one star and UT deleted it and said my test was great and I did nothing wrong. When I had it on WUD they said they could not check it so I just lost the money. I do still do the odd one when really bored. You need to just basically open the sites and do as they are asking you but say what is good on the site and why, why you are clicking something and if something different to what you thought was going to happen tell them what you thought would happen. Say things that stand out that you really like and why. Point out things that you feel are missing, for example a site that's selling you want to see info about what payment types they take and secure payment logos also helpful are reviews and review sites suck as feefoo and trust pilot. You get used to it fast and can go through them however these days the criteria allowing you to take them is tight it's insane half the time.
 

lyns86

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When i open the website, it says app, is that right?
I have the software on my PC but it asked for me to do the test on my phone, i'm wondered if the app part in the web address has something to do with it?
 

lyns86

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I hardly do WUD anymore its hardly worth my time logging in and setting up for the £5 they pay. My mirroring breaks all the time drives me insane. I prefer User testing their software is far more stable and if something goes wrong that is their fault they still pay. They are great at checking when a person low balls you with a score, I had one I rated their site as bad because it was BUT I explained everything and why I felt it was bad and made suggestions to make things easier. They gave me one star and UT deleted it and said my test was great and I did nothing wrong. When I had it on WUD they said they could not check it so I just lost the money. I do still do the odd one when really bored. You need to just basically open the sites and do as they are asking you but say what is good on the site and why, why you are clicking something and if something different to what you thought was going to happen tell them what you thought would happen. Say things that stand out that you really like and why. Point out things that you feel are missing, for example a site that's selling you want to see info about what payment types they take and secure payment logos also helpful are reviews and review sites suck as feefoo and trust pilot. You get used to it fast and can go through them however these days the criteria allowing you to take them is tight it's insane half the time.

So it's not worth the hassle then?
 

Torialou

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So it's not worth the hassle then?

Your call, they do add up but I find the system fails too much for me. Usertesting is the same thing but different company and pays better but pays in dollars but theirs are $10 a phone test and computer one and $15 for a one using a sep camera they send you. I am registered with both and only do computer ones on WUD since they went to £5 as the software glitches for me but compared to surveys yes good money. But faffy and takes time to get used to setting up.
 

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