Blog / Blog Post Promotion Word Press Down?

unicornrider

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I put up a promo on my socials with a link to my website, I tested it to find a 503 error and now I can't load Word Press either. Is anyone else having any problems today?
 

Jon

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I put up a promo on my socials with a link to my website, I tested it to find a 503 error and now I can't load Word Press either. Is anyone else having any problems today?
you mean you can't get into your own wordpress admin page for your self hosted website?
 

Jon

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Did your wordpress do an update last night? If so did you get an email saying it has an issue or that you needed to login with recovery mode or anything?
 

unicornrider

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you mean you can't get into your own wordpress admin page for your self hosted website?
If I try to go onto it through my admin - I get a message to say that it has reloaded too many times and to clear my cache, which I did but still couldn't load. The 503 message comes if you try to get onto the website as the public would :-(
 

Jon

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so you are going to your url /wp-admin/ yeah to get in?
 

unicornrider

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I've tried both ways - Can't get on the web page either way.
 

Jon

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unicornrider

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Looks like it could be a plugin causing the conflict

Now this is weird, I did the first bit and I can now get onto my page for the public view but I cannot load my admin page
 

unicornrider

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Am really panicking now - my website is live but I cannot access it at all. I am going to contact HostPresto as I have tried everything on those site. Gutted as I really don't need this at the moment. I have so much I wanted to do this weekend
 

Jon

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Am really panicking now - my website is live but I cannot access it at all. I am going to contact HostPresto as I have tried everything on those site. Gutted as I really don't need this at the moment. I have so much I wanted to do this weekend
Hostpresto should be able to help you out / rollback

if I was to guess though this has happened because of a plug-in upgrade gone wrong
 

unicornrider

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Hostpresto should be able to help you out / rollback

if I was to guess though this has happened because of a plug-in upgrade gone wrong
Fingers crossed I know I am being melodramatic, but it now means a lot to me after a year (wow and I am totally invested in it). At least people can visit my website now, I just will have wait! Thanks for your help. It is much appreciated
 

Jon

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Fingers crossed I know I am being melodramatic, but it now means a lot to me after a year (wow and I am totally invested in it). At least people can visit my website now, I just will have wait! Thanks for your help. It is much appreciated
Some other ways to get in here

 

unicornrider

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Still waiting on Host Presto to get back to me :( I am very busy with other work, am on a mission to chase it up this afternoon. I may also try deactivating my theme. I am just really worried about fiddling with the site and losing all my work.
 

Jon

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Still waiting on Host Presto to get back to me :( I am very busy with other work, am on a mission to chase it up this afternoon. I may also try deactivating my theme. I am just really worried about fiddling with the site and losing all my work.
Your content will be in the database so turning off themes / plugins shouldn't effect that

i'm still convinced that something (one of the plugins etc.) tried to do an update, it did it and something was incompatible and it's just now having a mood about it!
 

unicornrider

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I just logged onto HostPresto to give them a nudge and they have fixed it they updated the PHP to version 7 - whatever that means and it now all works woooooooo
 

Jon

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I just logged onto HostPresto to give them a nudge and they have fixed it they updated the PHP to version 7 - whatever that means and it now all works woooooooo
ah ok

so one of your themes / plugins needed a later version of PHP than you were running

You can see which version / upgrade yourself in cpanel
 
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