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Hi Cas, That is strange, as we are sending out tasks in London daily. Could you please email operations@shepper.com and we'll look into this for you.

Hi both, Sorry to hear you've not been receiving jobs, can you confirm where you are based?

Hi SarahLu, thanks for the feedback. We're currently in the process of re-jigging the job allocation so this will be rectified in future. We'll definitely take this feedback on board and try and include some more info in the visible job notifications but, if you do accept a task and find that...

Hi Cas, This is the first we've heard of this. Could you drop us an email to operations@shepper.com and we'll look into this for you. Thanks for flagging it up!

Hi guys, We've been working with a new client checking wifi terminals. They started in a few cities but now seem to be branching out all over the country. If anyone is available in Newcastle or Glasgow, please get in touch! (Hopefully more towns to follow!)

Most likely operations@shepper.com. It might be that we have an incorrect email address for you. If you could drop us a tester email at that address we can ensure that we have the right details for you so that you don't miss out on jobs near you in future.

Hi Mabozza, We did actually email you a few times about jobs in your area. We have had some issues with our emails going to into people's junk folders, so it might help if you added us to your email contacts. You can find more information about this here...

Hi Annie, Sorry to hear that nobody has got back to you! If you're still having problems, please send an email to david@shepper.com and I'll look into this

Hi all, we have another batch of mystery shopping tasks to be completed in 300 locations across the UK this weekend. If you're available, you can either check your Shepper Jobs app or email operations@shepper.com with your location and we'll get back to you if there is work nearby.

Hi Jayro, you're right, no news is good news! We generally only get in touch with people when there is a problem with their invoice. Looking at some of the posts on this board I realise this isn't ideal, so we'll be looking at this process to try and make it a little clearer.

Hi Cas, they are processed within the first 7 working days of the new month. The payment should be with you by Friday at the very latest (but more likely tomorrow or Wednesday)

Hi Pliusiukas, sorry to hear you've been having problems. Please email operations@shepper.com and we'll do our best to talk you through filling in the invoice.

Hi Lyns, sorry to hear you're having problems! Could you please email operations@shepper.com with the following details: - Phone model - Phone software version - Job ID of the task you are having trouble sending - Screenshot of the issue where possible.

Hi Lyns, have you emailed us about this? If you drop an email to operations@shepper.com one of our operations team will be able to help you with this.

Hi Cas, we send these out towards the end of each month so you should receive it late next week or early the week after. Each month's invoice should include all jobs for that calendar month. Shepherds usually keep a tally of all jobs completed but if you're unsure of anything you can contact our...

Hi guys, Apologies, we've not been receiving notifications from this site! To answer a few of your questions... - Our app is now available on Android. Anyone who has registered with Shepper would have received an email with their username and password. If you are signed up but haven't...

Hi Mabozza, We'll look into this location error (it seems that you're not the only one to be getting that). Shepper Jobs is an off-the-shelf solution which we've utilised to get us up and running as quickly as possible. The plan is to integrate this into our Shepper Tool app in the coming...

Hi Jena, We've been testing our Android app and things have been going pretty well with it so far, so fingers crossed our Android app will be out in the next week or two!

Hi Jane, I'm afraid it does have to be a picture of your ID. We use a third-party verification service and, although it allowed you to upload this image, it has come back to us as an invalid document.

Hi Jane, we certainly can! As I mentioned to mabozza, we tend to contact Shepherds via email regarding jobs near them. The best way to keep up to date is by signing up on our website. We search through these signups and contact anyone relevant whenever a nearby task comes up.