Got gubbed by Vic yesterday for bonus abuse. I replied to their email asking for the reason(s) why. I pointed out that they had sent me the promo email, I had followed their T & C's. so how had I abused them? Got a reply saying, in accordance with the gubbing email, the decision final & they would not engage in any further correspondence regarding the matter. Withdrew the £50, £25 up from QB, lost FB, in my account. Replied again saying that I had outstanding bet with them, not related to the offer, which I expected them to honour. Yet another reply from them saying they are not discussing matter further. Went on to LC. I asked them why my account has been restricted. Usual crap, traders, blah, don't know, etc, blah, etc. I asked them to stop replying to my emails, as they stated they would, as I wanted to have the last word. They told me I would receive no more replies. Logged off immediately, before they could reply again.
Whilst partying with my 9yr-old daughter & 2mth-old stray dog, my lap-top beeped. Checked it & now had over a ton in vics. The unlayed 75p acca had come in! We partyed like it was 1974. Some of the dance moves & daps have probably not been seen since the hey-days of the Vietnam war & Wigan Casino. I withdrew it all immediately
Within minutes got an email from a company called feefo asking me to complete a survey on behalf of vics. Filled it in, sending the gubbing email along with my comments. Got a reply from them asking why I gave such vics such a negative review??? Today have 3 emails from vics, advising me about their complaints procedure & asking me to contact support. They 'genuinely' seem 'unpleasantly surprised' about my comments! FFS!