Virgin Media blocking TMS

[mabozza]

Hi all
All day I have been getting an "Account suspended" message when opening TMS... after a bit of investigating I found I can access the site normally as long as I am not using my Virgin Media broadband. Virgin have a habit of blocking sites and it appears they may have blocked TMS, I have accessed by using a proxy site. Is anyone else here using VM? having the same issues? If you type Proxy into google then type the TMS url into it you should gain access.

 

[Jon]

Am on virgin media here and am on OK

Am interested to know if others have got trouble

 

[Anna]

I'm using Virgin Media and have not come across this issue yet.

 

[Blackpepper1]

I had that error message yesterday evening for awhile and I am with EE.
This morning it is fine.

 

[Jon]

I REALLY need to see a screenshot of what this 'account suspended' error message looks like

The only thing that's been suspended is my old legacy hosting package which went yesterday as TMS has moved to a cloud hosting solution with a new IP and so the domains need to point at a new address so if your browser has cached any of our old details you wouldn't get to the site!

 

[Topaz]

I'm on Virgin Media and haven't had a problem.

 

[mabozza]

I got on to VM chat this morning, they said they had not placed any ban on the TMS, I asked why only on Virgin I couldn't access it, they did a diagnostic thing on my router and now it works fine.. so panic over... Jon I posted a screenie on the TMS facebook page last night, but as I say it now works, if anyone still cant access it they should try contacting VM (or whoever provides their broadband) to do whatever they remotely did to my router.

 

[Jon]

even weirder is I couldn't see your screenshot on FB last night but I can now!! lol

Wonder if your router was caching the old details..

 

[mabozza]

Bloody odd stuff Jon..... well hopefully its all sorted for all now

 

[Blackpepper1]

I REALLY need to see a screenshot of what this 'account suspended' error message looks like

The only thing that's been suspended is my old legacy hosting package which went yesterday as TMS has moved to a cloud hosting solution with a new IP and so the domains need to point at a new address so if your browser has cached any of our old details you wouldn't get to the site!

That would be why it happened for me then. I just googled the address then it came up ok.
It is fine now anyway so everything has obviously now updated.

 

[Kastembrust]

Just wanted to say this happened to me, Virgin diagnosed it as a DNS caching issue and it was resolved by doing a hard reset on the router.

 

[AngelaMCGF]

Am on virgin media here and am on OK

Am interested to know if others have got trouble

I have virgin Media too seems okay. When I entered on my computer first time today it brought up a warning message something about file too large. I was trying to read Cammi's new thread.