Yeah I mostly use the app too! I have my number (There should only be only number?) stored on my MacI'm with you on the website. Although I have my login details, it's a hassle as you need to either memorise your holders number or have it handy! To view my wins each month, I have their app on my phone. Only login every few months to see my balance growing!
They've just changed the % back up from 1.15 to 1.4% I think, so hopefully you'll both see some wins soon.I got rid of mine as I needed the cash and I had never won a penny on them. I had £500 worth. My mum has a lot more, I think about 10k and she gets an odd £25 here and there. She said she gets less since they changed it a while back.
How much do you have?I worked out that my rate to date is a 0.4% return...but then again I'm not the luckiest person ever!
I think I will leave a few in, and cash the rest out...just need to do my research and find what to do with them!