BetUK restricted my account on March 20 2020. I kept the email.
"Following a review of your account, we regret to inform you that we have removed your eligibility for any Sports Betting offers and promotions at BetUK.com and on any linked accounts.
This decision was based on activity that was deemed to target our promotions or bonuses in a way other than their intended purpose"
O.K. I'm not arguing about that. I stopped using them, (their odds are poor ) and forgot about them.
Three weeks ago they sent an email inviting me to bet £10 for a £5 free bet. Ignored by me. Obviously a mistake and no way would they give me the free bet.
Two weeks ago same invite and once again ignored.
But when again last week I get the same invite I thought Oh what the heck. I'll give it a go.
No free bet received, so made contact by email. At first they said I needed to place a 4 fold multi by mobile at min odds 1.3 per leg.
Not so, my dear BetUK, I quoted the invite back to them - "Once your £10 bet has settled, you'll receive a £5 bet to use on any sport, at any odds!"
To give them credit at least they have engaged with me and not just ignored my emails, as some operators might.
They apologised and have credited me with a £5 free bet.
However, despite my good fortune I think they are an incompetent bookie and in no way do I recommend them.
I may well hear further from them in the future.