Well, I'm stuck already! Did a purchase on one yesterday and need to do an email (and phone call). Just tried doing the email now BUT it only comes up with the Live Chat option at the moment, aarrgghh! So, if I have to wait until they 'close' this evening it's going to make it tight to get a reply in time.
Also, if the purchase deadline is the 26th Oct and the survey deadline is November, do I have until the Nov date to submit it by?
Final query:
Has anyone else gone into the 'allocation details' and had an earlier deadline for a survey, with it stating in red 'deadline missed by x weeks x days'?